Question 1

Are there any additional fees I should be aware of?

Accepted Answer

While Summers Plumbing Heating & Cooling is committed to transparency and customer satisfaction, it's important to note that additional fees may arise depending on the specific services availed. For instance, special service plans may offer extra discounts, but they could also entail some additional charges for extended warranties or high-priority scheduling[0].

For more detailed information or to get a precise estimate, contacting Summers directly is recommended as they can provide a thorough breakdown tailored to your specific needs[0].

Question 2

Are there any hidden fees or charges I should be aware of?

Accepted Answer

Summers Plumbing Heating & Cooling is committed to billing transparency and ensures that there are no hidden fees or charges. Customers agree to the price upfront before any work begins, so you can have peace of mind knowing there won't be unexpected costs later[0]. Feel confident choosing Summers for your plumbing and HVAC needs, knowing pricing is clear and agreed upon in advance. To schedule your service today and enjoy honest pricing, contact Summers Plumbing Heating & Cooling.

Question 3

Are there credit requirements for financing your services?

Accepted Answer

Summers Plumbing Heating & Cooling offers easy and flexible financing options tailored to fit your budget. This means you can finance services without stringent credit requirements, providing financial flexibility and peace of mind[0]. One satisfied customer, Jill S., has appreciated this flexibility in payment options, making service access effortless and convenient[0]. To learn more about these options and get started, please contact us today.

Question 4

Are there financing options for emergency repairs?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers flexible financing options for emergency repairs. They understand the unexpected nature of these situations and aim to provide easy payment solutions tailored to your budget. You can pay for services via cash, personal checks, or take advantage of their flexible financing plans[0].

For further assistance or to explore the financing options that best suit your needs, you can reach out to their team directly for expert guidance and support.

Question 5

Are your technicians licensed and insured?

Accepted Answer

Yes, the technicians at Summers Plumbing Heating & Cooling are fully licensed and insured. This not only ensures the highest quality of service but also provides you with peace of mind when allowing them into your home. Our professionals are well-trained and thoroughly background-checked to guarantee reliable and expert service for all your plumbing, heating, and cooling needs[0][1].

Question 6

Can I Fix a Leaking Pipe Joint Without Replacing It Myself?

Accepted Answer

Yes, you can sometimes stop a small leak at a pipe joint temporarily without replacing it, but it should be inspected and repaired to prevent damage. Summers Plumbing Heating & Cooling diagnoses and fixes leaks (line, slab, fixtures) using inspections and modern equipment, with clear estimates and 24/7 service in Peru and Wabash. Quick checks: - Shut off the nearest valve or the main water supply. - Dry the area and catch drips with a bucket. - Do not overtighten fittings; this can crack pipes. - Schedule an inspection; same-day service is available.
Updated: 2025-12-17
Need help in Miami, IN? Call (765) 473-5435 or book online.

Question 7

Can I change my service appointment after booking?

Accepted Answer

Yes, you can certainly change your service appointment after booking with Summers Plumbing Heating & Cooling. If you need to modify your appointment, the best approach is to contact their office directly. They are available by phone at (765) 473-5435 to assist with your scheduling needs[0].

Question 8

Can I combine loyalty rewards with other promotions or discounts?

Accepted Answer

Unfortunately, loyalty rewards, promotions, and discounts at Summers Plumbing Heating & Cooling cannot be combined with any other offers, discounts, or coupons. Each offer stands independently to provide the best possible value tailored to individual needs[0].

Question 9

Can I fix a water leak myself or should I hire a professional?

Accepted Answer

You can tighten a loose fixture or replace a washer, but active or hidden water leaks should be handled by a licensed pro. For frozen or burst pipes, blocked drains, or leaks in walls or slabs, call Summers. Turn off your main water for a burst, then we’ll respond fast in Peru, IN and nearby. We use drain cameras for accurate diagnosis and offer free estimates. Our work and parts are backed for up to five years. * Shut off the main water valve. * Call for emergency service.
Updated: 2025-12-22
Need help in Peru, IN? Call (765) 473-5435 or book online. "Summer had someone out in 20 minutes for our emergency issue!" — Robert S.

Question 10

Can I get a price match if I find a lower quote elsewhere?

Accepted Answer

Summers Plumbing, Heating & Cooling prides itself on offering competitive pricing. Summers has a price match guarantee, and promises to beat competitors pricing for the same service. Summers also provides free second opinions\[1]. This indicates our commitment to ensuring you receive high-quality service at a fair and transparent price. A customer, Bethany J., shared that Summers provided a quote within their budget when a competitor's was significantly higher\[0].

Contact our team directly to discuss any specific quotes you've received elsewhere and to explore how we can best meet your needs.

Question 11

Can I get an estimated arrival time for my service appointment?

Accepted Answer

To get the most accurate estimated arrival time for your service appointment with Summers Plumbing Heating & Cooling, you can schedule your preferred day and time using their appointment form choices. They offer flexible options for morning or afternoon appointments throughout the week[0]. For a precise arrival time, please contact their customer service to confirm your specific appointment details. Don't hesitate to reach out to them directly if any adjustments are necessary or if you require immediate service.

Question 12

Can I install a garbage disposal myself without hiring a plumber?

Accepted Answer

Yes, some homeowners install disposals themselves, but hiring a licensed plumber helps ensure correct fit, leak‑free drains, and safe hookups. Summers Plumbing Heating & Cooling installs, repairs, and replaces garbage disposals in Peru, Logansport, and Wabash. We offer free estimates, emergency service, and maintenance plans. Our technicians are licensed and insured, and we use top brands. We have over four decades of local experience.
Updated: 2025-12-22
Need help in Peru, IN? Call (765) 473-5435 or book online. "They came out and installed a new water softener, shower valve, and toilet for us as well as removing an old garbage disposal, properly hooked up our dishwasher and installed an access panel for our shower and did an absolutely incredible job!" — Brandon R.

Question 13

Can I install a water heater by myself safely and correctly?

Accepted Answer

You can, but the safest, most reliable option is to have a licensed technician install your water heater. Our team installs both traditional tank and tankless models, and we’ll evaluate your home and guide you to the right unit. Tankless systems can be gas or electric and need correct setup to deliver continuous hot water. Incorrect installation can cause leaks or inconsistent hot water. We also test critical safety parts like the temperature-pressure relief valve during service. We serve Peru, Logansport, and Wabash.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online. "Super helpful and quick, replaced our water heater for a very fair price." — Creed R.

Question 14

Can I pay off my financing early?

Accepted Answer

Currently, the information regarding early payoff of financing with Summers Plumbing, Heating & Cooling is not available in the provided documents. To get precise details about paying off your financing early, it is advisable to directly contact Summers Plumbing, Heating & Cooling at their customer service line or visit their official website for more information. They offer flexible financing options to suit various customer needs[0].

Question 15

Can I provide feedback or reviews on your services?

Accepted Answer

Absolutely, you can provide feedback or reviews on Summers Plumbing Heating & Cooling's services. We value customer input and encourage sharing your experiences. Happy customers like Michelle H. have remarked, "Summers is awesome. Their technicians are friendly, responsive, professional, and competent"\[0]. Paul H. appreciated the "fast response and high level of professionalism"\[1].

If you've received excellent service, your feedback is crucial in helping us maintain our quality. We invite you to submit your reviews online through platforms like Google Maps, where other customers can also gain from your insights\[0]\[1].

Question 16

Can I repair a thermostat myself or should I hire a professional?

Accepted Answer

You can handle basic thermostat checks yourself, but hire a pro if it short-cycles, reads wrong, or needs replacement. At AC tune-ups, we test accuracy, recalibrate, and seal drafts. We install programmable and smart thermostats and set up smartphone control. Members get prioritized status, one-day replacement, automatic scheduling, and no overtime. We also address uneven temps with zoning. Serving Peru, Logansport, and Walton. Quick checks: * Confirm heat/cool mode and setpoint. * Replace batteries or confirm power. * Check Wi‑Fi/app connection and breakers. * Keep thermostats away from drafts.
Updated: 2025-12-22
Need help in Peru, IN? Call (765) 473-5435 or book online. "Nic & Joe changed out the furnace, A/C, thermostat and expansion tank today." — Katina D.

Question 17

Can I replace a toilet fill valve myself without professional help?

Accepted Answer

Yes, you can replace a toilet fill valve yourself, but many constant-running or refilling problems come from the flush valve or a worn flapper, not the fill valve. Summers’ plumbers in Peru can diagnose the cause, replace faulty valves or flappers, and reseal bases if leaks are present. We provide estimates before work and offer 24/7 help for urgent leaks. If the bowl is cracked or the toilet is very old, replacement may be recommended.
Updated: 2025-12-22
Need help in Peru, IN? Call (765) 473-5435 or book online. "They did a fantastic job!" — Jason A.

Question 18

Can I replace my thermostat myself without professional help?

Accepted Answer

Yes, you can replace a basic thermostat yourself, but professional installation helps ensure accurate control, correct wiring, and full smart features. Our technicians test and calibrate thermostats during seasonal tune-ups, recommend and install programmable or smart models, set up smartphone control, and seal drafts around the thermostat for reliable readings. We also address uneven temperatures with zoning controls. Service is available in Peru, Logansport, and Wabash.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online. "Nic & Joe changed out the furnace, A/C, thermostat and expansion tank today." — Katina D.

Question 19

Can I request a specific technician for my service?

Accepted Answer

Yes, at Summers Plumbing Heating & Cooling, it is indeed possible to request a specific technician for your service. Customers have remarked on the exceptional expertise and professionalism of technicians like Tyron Field, which enhances the overall satisfaction with the service provided[0]. When scheduling your appointment, you can specify your preferred technician to ensure a personalized experience. Please reach out to our customer service team to handle such requests efficiently.

Question 20

Can I service my heat pump myself safely and effectively?

Accepted Answer

Yes, you can handle simple heat-pump upkeep, but leave diagnostics and repairs to a licensed HVAC technician. Replace filters, clear debris, and verify thermostat settings. For noises, icing, breaker trips, or emergency heat issues, schedule service. We provide diagnostics, repairs, and replacements in Peru and Kokomo. We offer 24/7 emergency service and a one-year parts-and-labor warranty. Quick checks: - Replace/clean filters. - Keep 2–3 ft clearance around outdoor unit. - Confirm thermostat mode and batteries.
Updated: 2025-12-17 00:00:00
Need help in Miami, IN? Call (765) 473-5435 or book online.

Question 21

Can an air purifier be repaired if the UV bulb stops working?

Accepted Answer

Yes. In most cases, a UV air purifier can be repaired by replacing the failed UV bulb. Summers Plumbing Heating & Cooling services whole-home air purification and UV lights, so our licensed technicians can inspect the unit, verify power to the lamp, and replace the bulb or related components as needed. We also offer indoor air product discounts (for example, $100 off select items) and maintenance plans tied to IAQ improvements in Peru, Logansport, and Wabash.

Updated: 2025-12-22 00:00:00

Need help in Peru, IN? Call (765) 473-5435 or book online. "He provided us with tips and best practices to keep our home comfortable and air clean." — Shawna C.

Question 22

Can you test my water quality once the well is drilled?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling provides initial water quality testing after drilling your well. Their team checks for pH, hardness, iron, manganese, lead, arsenic, and other contaminants to ensure your water is safe. Annual water quality testing is also included in their well maintenance plans. This service is available for homes, farms, and rural properties in areas like Peru.

Need help in Peru? Call (765) 473-5435 or book online.
"Whether you need a new water source for your home, barn, or agricultural use, our team can design and drill a system tailored to your water needs and property size." — Glen H.

Question 23

Do loyalty program benefits apply to all types of services?

Accepted Answer

Loyalty program benefits at Summers Plumbing Heating & Cooling are designed to enhance customer satisfaction across various service types. While specific conditions apply, such as the need to present offers at the time of service and restrictions on combining with other discounts, these benefits typically cover a broad range of services. The loyalty program aims to provide cost savings, increased customer satisfaction, and peace of mind[0][1].

Maintaining brand loyalty is key, as highlighted by customers like Labmom, who praised the professionalism and helpfulness of the staff through their maintenance package plan[2]. For more tailored guidance, contacting the service provider directly is recommended.

Question 24

Do you offer a loyalty program for repeat customers?

Accepted Answer

Currently, there is no explicit mention of a loyalty program for repeat customers in the available data. However, at Summers Plumbing Heating & Cooling, we highly value the loyalty of our repeat customers. Our numerous positive reviews underscore a strong brand loyalty with 191 reviewers rating it highly over the past year[2].

Customers frequently mention their satisfaction with our service, as Cody W. highlighted that our friendly and efficient service made him a "customer for life"[1]. This sentiment is echoed by Fran S., who indicated a continuation of the maintenance program membership due to high satisfaction[0].

We recommend contacting us directly to learn more about current promotions and any personalized benefits for our long-term customers.

Question 25

Do you offer any customer loyalty programs or incentives?

Accepted Answer

Summers Plumbing Heating & Cooling offers a variety of customer incentives designed to enhance your experience and provide significant savings. Our customers benefit from multiple discounts and money-saving offers, making our services both affordable and high-quality[2]. Additionally, we have extensive maintenance packages that ensure your systems run efficiently, providing peace of mind and cost savings[2].

Fran S. mentioned, "We will most certainly continue our maintenance program membership with Summers"[0], underscoring the value our loyalty programs bring. Cody W. also expressed, "Zach has made me a customer for life!"[1], further emphasizing the impact of our customer service on loyalty.

Experience these benefits by scheduling an appointment today to discover how our programs can enhance your HVAC experience!

Question 26

Do you offer any discounts or packages?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers a range of discounts and packages designed to provide superior value to our customers. For instance, our Safety and Comfort Membership guarantees no overtime charges and ensures 24-hour service with discounts on HVAC and plumbing services and repairs[0]. We also provide several month-only offers such as a $200 discount on tankless water heaters[2]. Additionally, customers can benefit from a free service call with any paid repair, valid for the current month[1].

These offers not only highlight our commitment to affordability but also enhance the overall satisfaction of our services. Contact us today to take full advantage of these excellent offers and ensure your home is in expert hands.

Question 27

Do you offer emergency services if my well stops working

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers well repair services for homes, farms, and rural properties in areas like Peru and Logansport. If your well stops working, their licensed professionals can respond quickly to restore water flow and pressure. Emergency service includes troubleshooting, pump repair or replacement, and immediate water quality checks if needed. They also provide discounts on critical repairs and free well water testing with any repair service.

Need help in O\=Peru? Call (765) 473-5435 or book online.
"We pride ourselves on honest recommendations, clean job sites, and wells built to perform for years to come." — Glen H.

Question 28

Do you offer emergency services?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers emergency services to address urgent plumbing, heating, and cooling needs. Understanding that emergencies don't always happen during business hours, they provide rapid emergency service to quickly resolve issues. Their technicians are available around the clock to tackle problems like frozen pipes, burst pipes, and blocked drains[1]. Additionally, they offer 24/7 emergency cooling and heating services to ensure your home’s comfort is never compromised[0].

If you need immediate assistance, call Summers Plumbing Heating & Cooling to receive the expert service you deserve.

Question 29

Do you offer financing options for your services?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers easy, flexible financing options for your convenience. This allows you to choose a payment plan that best fits your budget. We aim to make conducting business with us as smooth as possible[0].

Take the first step towards a comfortable home by contacting us today to discuss the best financing option that suits your needs.

Question 30

Do you offer free estimates or consultations?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers free estimates for all their HVAC and plumbing services. This ensures you receive detailed information about potential costs and the necessary work involved[0].

Additionally, if you call them regarding a new AC installation, they are more than happy to provide a free estimate and discuss the available options to ensure you make the best choice[1].

One satisfied customer, John D., said, "Their free estimate helped me plan my budget accurately and choose the best service option!"

To take advantage of this offering, reach out today and experience top-notch service tailored to your needs.

Question 31

Do you offer no-interest or deferred payment plans for these services?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers several convenient payment options to best fit your budget, including a 0% financing option. We provide easy and flexible financing options, allowing for greater accessibility to our services. Our commitment is to make it easy to do business with us, whether it's payment through major credit cards, cash, or personal checks\[0].

For specific inquiries about no-interest or deferred payment plans, we recommend contacting us directly to get detailed information tailored to your needs\[0].

Question 32

Do you offer special events or bonuses for loyalty program members?

Accepted Answer

Currently, there is no specific information available about special events or bonuses for loyalty program members at Summers Plumbing, Heating, & Cooling. While our uploaded files didn't reveal details about such offers, Summers is known for its excellent service and commitment to customer satisfaction, as reflected in numerous positive reviews. For example, Cody W. shared, "Zach has made me a customer for life!" due to his exceptional service[0]. For precise and updated information, we recommend contacting our customer service team directly or visiting our official website. They can provide the most current details on any available loyalty benefits and special offers.

Question 33

Do you provide a warranty on the materials you use?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling proudly provides warranties on the materials we use. We offer a one-year warranty on all parts and labor for heating, cooling, and ventilation services. Additionally, we provide a lifetime warranty on all air conditioner replacement units, ensuring peace of mind for our customers[0].

Feel secure in choosing a trusted partner like Summers Plumbing Heating & Cooling for your HVAC needs, knowing that our customer representatives are always available to assist with any inquiries. For more information or to discuss your specific requirements, please feel free to contact us today!

Question 34

Do you provide a written estimate before starting work?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling provides written estimates before starting any work. This ensures transparency and allows you to understand the costs involved in your plumbing or HVAC service in advance. One of our satisfied customers, Brian B., praised the professionalism and affordability of the estimate provided for sewer services[1]. This approach helps our clients make informed decisions, contributing to a seamless service experience. Get in touch with us today to request your detailed estimate and experience our exceptional customer service firsthand[0].

Question 35

Do you provide after-hours service?

Accepted Answer

Summers Plumbing Heating & Cooling proudly offers comprehensive after-hours service. Our commitment to providing peace of mind extends to emergency situations, with 24/7 availability for both heating and cooling emergencies. We are prepared to tackle urgent issues efficiently, ensuring your comfort and safety irrespective of the hour. This dedication to customer service is validated by our continuous hours of operation, serving several locations including Indiana, Ohio, and Illinois[0][2][1]. Call us anytime to experience the rapid and reliable response that many of our satisfied clients have come to trust.

Question 36

Do you provide any incentives or discounts for new customers?

Accepted Answer

Yes, Summers Plumbing Heating & Cooling offers attractive incentives for new customers. Currently, there are multiple discounts and promotions, including a $200 discount on select services and specials on maintenance agreements, which come with prioritized service and numerous money-saving offers[1]. Additionally, a special discount on indoor air quality products and a $59 water heater inspection are available[1].

Customer Marchelle testifies to the value of their “safety and comfort membership” that includes no overtime charges and discounts on HVAC and plumbing services, emphasizing how it enhances customer satisfaction[0].

Explore these offerings further by contacting Summers Plumbing Heating & Cooling today to take advantage of these limited-time deals!

Question 37

How Can I Find a Water Leak Inside a Wall or Ceiling?

Accepted Answer

Inside-wall or ceiling leaks are best found with professional line detection and targeted inspections. Summers Plumbing Heating & Cooling performs leak identification, drain camera inspections, and localized repairs. We diagnose slab, fixture, and pipe leaks, then replace seals, sections, or repipe as needed. Emergency leak service is available 24/7 in Peru, Logansport, and Wabash. Our licensed, insured plumbers have decades of experience, with roots dating back to 1969. Schedule an inspection to confirm the source and repair plan.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online. "Thomas came and had it fixed in a short time." — Lori L.

Question 38

How Can I Fix a Leaking Pipe Without Replacing It?

Accepted Answer

You can often stop a leak without full pipe replacement by isolating the line and repairing the damaged section after a proper diagnosis. Summers uses drain camera inspections and line detection to pinpoint issues, then repairs burst, frozen, or slab-leak damage; repiping is only recommended when a repair won’t hold. We offer emergency service and free estimates in Peru, Logansport, and Wabash. Quick steps: - Turn off the fixture or main water shutoff. - Open a nearby faucet to relieve pressure. - Catch drips with a bucket/towels. - Call for service.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online.

Question 39

How Can I Seal a Leaking Air Duct to Improve HVAC Efficiency?

Accepted Answer

The most effective way to seal a leaking air duct is to have a technician inspect and seal it during a full-system duct service. Our team opens ductwork for thorough access and follows manufacturer instructions, which helps restore airflow and reduce energy use. Seasonal cleanings also remove dust, allergens, and odors that can mimic leak symptoms and restrict flow. Schedule service before each season in Peru, Logansport, or Wabash. Free estimates and a one-year parts and labor warranty apply. - Request leak inspection during seasonal duct cleaning. - Ensure ducts are opened rather than only vacuumed through vents.
Updated: 2025-12-22
Need help in Peru, IN? Call (765) 473-5435 or book online.

Question 40

How Can I Seal a Leaking Pipe Without Replacing It?

Accepted Answer

You can make a temporary seal by shutting off water, drying the area, and applying epoxy putty, a pipe repair clamp, or self‑fusing silicone tape. These are stop‑gap fixes to slow leaks until a plumber can repair or replace the section. We offer emergency service, free estimates, and diagnostics like drain camera inspections and line detection to find the root cause in Peru, Logansport, and Wabash. Our team has over 40 years of plumbing experience. Quick steps: - Shut off the water. - Clean and dry the pipe. - Apply epoxy putty or wrap with repair tape. - Add a clamp if available.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online.

Question 41

How Much Does Annual HVAC Maintenance Typically Cost Homeowners?

Accepted Answer

Annual HVAC maintenance costs depend on your system and the services included. Right now, Summers Plumbing Heating & Cooling advertises $69 precision tune-ups with a No Breakdown Guarantee for AC or furnace, valid this month. Service plan members receive automatic scheduling, priority status, one-day replacement options, and no overtime charges, which can reduce total yearly costs. Exact pricing is confirmed after inspection by a technician. Peru, Logansport, and Wabash homeowners can also schedule 24/7 emergency service if needed.
Updated: 2025-12-22
Need help in Peru, IN? Call (765) 473-5435 or book online. "I highly recommend this company." — Bridget C.

Question 42

How Much Does Broken Pipe Repair Cost for Homeowners?

Accepted Answer

Broken pipe repair cost depends on the pipe’s location, material, and how widespread the damage is. A technician will inspect the issue on site and provide a free estimate before work begins. We handle burst and frozen pipes, slab leaks, and repiping in Peru, Logansport, and Wabash. Drain camera inspections and line detection help pinpoint the problem first. Emergency service is available for after-hours leaks. Service plan options are available for ongoing maintenance.

Updated: 2025-12-22

Need help in Peru, IN? Call (765) 473-5435 or book online.

Question 43

How Much Does HVAC Installation Cost With Ductwork Included?

Accepted Answer

HVAC installation with new or replacement ductwork does not have a one-size price. We confirm costs after an in-home evaluation and provide a free estimate. Price depends on duct length, number of vents, system size, and brand options like Amana or Lennox. Financing is available. We install energy-efficient systems and offer ductless mini-splits when ducts are impractical. Installations include a one-year parts-and-labor warranty, up to 10-year labor on AC units, and a lifetime warranty on AC replacement units. 24/7 service covers Peru, Logansport, and Wabash.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online. "We had a new furnace and AC put in, and we couldn't be happier!!!" — Cary W.

Question 44

How Much Does Slab Leak Detection and Repair Cost for Homeowners?

Accepted Answer

There isn’t a one-size price for slab leak detection and repair. Cost depends on where the leak is, how accessible it is, and whether we do a spot fix or reroute piping. A licensed plumber confirms pricing after an on-site inspection. Quick checks we provide: - Line detection and drain camera inspections to locate the leak. - Slab leak diagnosis and repair options. - Emergency response for active leaks, 24/7. - Maintenance plans to help prevent future issues.
Updated: 2025-12-22
Need help in Peru, IN? Call (765) 473-5435 or book online. "Thomas came and had it fixed in a short time." — Lori L.

Question 45

How Much Does Trenchless Sewer Line Replacement Cost on Average?

Accepted Answer

There isn’t a single “average” price for trenchless sewer replacement because costs depend on your line’s condition and the method used. We start with a camera inspection, then recommend trenchless lining or pipe bursting when suitable, or excavation if needed. Final pricing is confirmed on site after inspection. Factors include pipe length and depth, access, soil conditions, and whether a full replacement is required. Financing options are available. Service available in Peru, Logansport, and Wabash.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online. "Israel diagnosed our sewer line issue, discussed options, prices and financing." — Gone G.

Question 46

How can I contact customer support if I have an issue?

Accepted Answer

You can contact Summers Plumbing Heating & Cooling customer support at their 24-hour helpline at (765) 473-5435. They are dedicated to providing exceptional service and addressing any issues you may encounter swiftly and professionally[1].

Feel free to reach out for any heating, plumbing, or cooling concerns and experience the outstanding support that many satisfied customers, such as Jason A., have praised. Don't hesitate to call today to ensure your home remains comfortable and functional all year round[0].

Question 47

How can I fix a frozen pipe safely without causing damage?

Accepted Answer

You can safely thaw a frozen pipe by gently warming the pipe and relieving pressure. Avoid flames to prevent fire and pipe damage. Quick steps: - Shut off water to the affected line. - Open nearby faucets to relieve pressure. - Warm the pipe from the faucet back using a hair dryer or warm towels. - Stop if you see cracks, bulges, or inaccessible sections. Summers provides pipe thawing and emergency plumbing in Peru, Logansport, and Wabash. We can locate issues with line detection/camera inspections and offer a free estimate after diagnosis.
Updated: 2025-12-22 00:00:00
Need help in Peru, IN? Call (765) 473-5435 or book online.

Question 48

How can I get in touch with your office?

Accepted Answer

You can get in touch with Summers Plumbing Heating & Cooling by calling them at (765) 473-5435. Their office is located at 82 E 3rd St, Peru, IN 46970[1]. Summers is highly praised for its customer service, with Rick D. highlighting that Trish provided a wonderful experience over the phone[0]. Feel free to reach out anytime—Summers is open 24 hours to ensure you receive the assistance you need promptly[1].

Question 49

How can I schedule a service appointment?

Accepted Answer

You can easily schedule a service appointment with Summers Plumbing Heating & Cooling online or by phone. To book online, simply visit their website and fill out the service request form, selecting the type of service you require and your preferred appointment time. Alternatively, you can call them at (765) 473-5435 to speak with a representative who will assist you. Summers Plumbing Heating & Cooling prides itself on accommodating both routine and emergency service needs[0].

Question 50

How can I track the progress of my service request or project?

Accepted Answer

To track the progress of your service request or project with Summers Plumbing Heating & Cooling, you can call their dedicated customer service line at 765-473-5435. This ensures you receive real-time updates and answers to any queries you might have[1]. Customers like Terry P. have noted the company’s commitment to keeping them well-informed throughout every step, ensuring complete satisfaction[0]. Don't hesitate to reach out and experience the high level of service that sets them apart.

Question 51

How deep will my well need to be in the Peru, IN area?

Accepted Answer

The exact depth required for a well in the Peru, IN area depends on your property’s water needs, local geology, and site conditions. Summers Plumbing Heating & Cooling conducts a site assessment and placement consultation to determine the best depth for reliable water supply. While typical well depths can vary widely, specific depth ranges for Peru, IN are not listed in our current records. The team ensures code compliance and uses quality materials for long-term performance.

Need help in Peru? Call (765) 473-5435 or book online.

Question 52

How do I apply for financing for a project?

Accepted Answer

To apply for financing for a project with Summers Plumbing Heating & Cooling, you have additional payment options that cater to your budget needs. The company offers easy, flexible financing options, which can make availing their services more affordable[1]. To initiate the financing process, contacting Summers directly via their service entry form or by phone would be the best course of action[0].

If you're ready to proceed, don't hesitate to reach out to their team. They are committed to ensuring that you not only receive high-quality service but also find payment methods that suit your financial circumstances.

Question 53

How do I make payments on my financing plan?

Accepted Answer

At Summers Plumbing Heating & Cooling, there are multiple flexible options for making payments on your financing plan. You have the convenience of paying with cash or personal checks. Additionally, all major credit cards are accepted to ensure ease and flexibility. This variety of options allows you to choose the method that best aligns with your budgetary needs[0].

For validation, consider John D.'s feedback: "Their financing plans made it easy for me to manage my payments"[0].

Make your choice today and experience seamless payment solutions with Summers. Contact us for more details!

Question 54

How do I sign up for your loyalty program?

Accepted Answer

To sign up for the Summers Plumbing Heating & Cooling loyalty program, I recommend reaching out directly through their customer service avenues. While specific sign-up details are not mentioned in the files I have, the company is known for excellent customer service and would be happy to guide you on the process.

Fran S. has praised their thoroughness, suggesting that Summers consistently goes above and beyond to accommodate customer needs[0]. Don't hesitate to contact them directly to experience their top-notch service and learn more about the benefits and process for their loyalty program.

Question 55

How do you accommodate special service requests?

Accepted Answer

At Summers Plumbing Heating & Cooling, we accommodate special service requests with utmost commitment and flexibility. Our skilled professionals are adept at handling unique challenges with precision. We offer same-day services to cater to urgent needs, ensuring fast and efficient resolutions[1]. Our technicians, who are rigorously trained and certified, are equipped to provide superior, customized service and attentive care to every client[2].

Customer satisfaction is our top priority, as reflected in the glowing feedback such as Carolyn W. who praised the expertise and personable approach of our team during her service call[0]. For any specific requirements, feel free to contact us directly, and we'll make sure you're completely satisfied with our solutions[1].

Question 56

How do you balance cost and quality in your services?

Accepted Answer

At Summers Plumbing Heating & Cooling, we expertly balance cost and quality to deliver superior service at competitive prices. Our commitment to affordability without compromising quality is evident in our long-standing reputation for excellence. For over 40 years, we have been locally owned and provide dependable services with pricing strategies that reflect fairness and transparency[2].

Customers appreciate our straightforward approach; for instance, Bethany J. commended us for providing a quote that was within her price range alongside exemplary service[0]. Don K. noted that even though our services may appear more expensive, the efficiency and proficiency of our technicians make it worthwhile[1].

Our skilled team ensures quality craftsmanship, utilizing high-grade tools and components. For peace of mind and value assurance, schedule an appointment to discover quality service that suits your budget[2].

Question 57

How do you ensure that customers get the best value for their money?

Accepted Answer

Summers Plumbing Heating & Cooling delivers unparalleled value through a combination of expert services, exceptional warranties, and personalized customer care. They offer a one-year warranty on all parts and labor, and a lifetime warranty on air conditioner replacement units[3]. Their commitment to energy-efficient solutions ensures long-term savings on utility bills, helping customers make smart financial decisions[2].

Customers like Michelle H. praise the company for their responsiveness and professionalism, noting the technicians' detailed explanations of repairs[1]. Furthermore, their Safety and Comfort Membership guarantees 24/7 service without overtime charges, providing added value and peace of mind[0].

Consider scheduling an appointment with Summers Plumbing Heating & Cooling to experience their top-notch services and secure peace of mind in your home’s comfort systems[2].

Question 58

How do you ensure that your technicians adhere to professional standards?

Accepted Answer

At Summers Plumbing Heating & Cooling, we ensure our technicians adhere to the highest professional standards through continuous training and certification. Each technician is fully licensed and insured, assuring compliance with local regulations and safety standards[0]. Our commitment to professionalism is also reflected in the feedback from our customers. For example, customers consistently highlight how polite and professional our technicians are. Scott S. mentioned that Thomas Carlson's service was not only timely but also exemplary in professionalism[2].

To further maintain our service quality, our technicians stay updated with the latest technology and techniques in the HVAC industry through ongoing education[1]. By choosing Summers Plumbing Heating & Cooling, you can trust that every interaction will be handled with expertise and respect. Contact us today to experience our top-tier service!

Question 59

How do you ensure the quality of your work?

Accepted Answer

Summers Plumbing Heating & Cooling ensures the quality of our work through a combination of rigorous technician training, state-of-the-art equipment, and comprehensive service guarantees. All technicians are licensed, bonded, and insured, which ensures that they're not only competent but also trustworthy[0]. Regular training keeps them at the forefront of industry developments, enabling them to handle even the most challenging service requests efficiently[2].

We offer extensive warranties, such as a one-year warranty on all parts and labor, and up to a ten-year labor warranty on air conditioning units, reflecting our confidence in the quality and durability of our installations[2].

Melvin S. praised our technician, Will Allison, noting he "did a wonderful job...and thoroughly explained everything," which reflects our commitment to transparency and quality[1]. Experience the thorough and top-notch service of Summers Plumbing Heating & Cooling by contacting us today!

Question 60

How do you ensure the safety and cleanliness of the worksite?

Accepted Answer

Summers Plumbing Heating & Cooling ensures the highest standards of safety and cleanliness on worksites through meticulous processes and professional practices. Our workforce is composed of licensed, trained, and background-checked technicians to guarantee both skill and trustworthiness[1]. When it comes to cleanliness, our commitment is evidenced by customer experiences such as Pam M.'s, who noted the team's professional conduct, stating, "They were very clean I couldn't tell they were here... and they got down on their knees and cleaned it up"[0]. Furthermore, our technicians are dedicated to leaving the workspace spotless after every job, ensuring peace of mind and a tidy environment. Contact us today for safe and impeccable service!

Question 61

How do you handle customer complaints?

Accepted Answer

At Summers Plumbing Heating & Cooling, we handle customer complaints with utmost care and efficiency to ensure satisfaction and maintain trust. Our approach involves a prompt response, usually within an hour, as demonstrated by Marsha L.'s experience when a technician was dispatched immediately after her complaint[0].

Our team values professionalism and clear communication, addressing and resolving issues effectively. For example, Brandon R. highlighted the team's ability to diagnose and fix problems swiftly, which instills confidence in our service[1].

If you experience any issues or have concerns, we invite you to contact us directly for prompt and professional assistance. Your satisfaction is our priority!

Question 62

How do you handle emergency customer service requests?

Accepted Answer

Summers Plumbing Heating & Cooling is dedicated to providing reliable emergency services for all your plumbing, heating, and cooling needs. We understand that emergencies are unpredictable and often occur outside of regular business hours. That's why we offer 24/7 emergency services to address issues promptly, ensuring your comfort and safety are prioritized at all times[3].

Our emergency services cater to a wide range of needs, including frozen or burst pipes, faulty heating systems, and AC failures. Our skilled technicians are on-call to swiftly and efficiently resolve your emergencies, limiting any disruptions to your daily life[1]. For immediate assistance, contact our dedicated team and experience the exceptional service that many satisfied customers appreciate[0].

Reach out to Summers Plumbing Heating & Cooling today and let our experts handle your emergency needs with unparalleled professionalism[2].

Question 63

How do you handle scheduling and appointments?

Accepted Answer

Summers Plumbing Heating & Cooling offers a seamless scheduling process for appointments to ensure customer convenience. You can schedule services through an easy-to-use online form or by contacting us directly at (765) 473-5435. Our website allows customers to select the type of service needed, such as plumbing, heating, or cooling, and choose their preferred appointment day and time[0].

We prioritize regular maintenance appointments for our maintenance package customers, offering perks like one-day replacement services and guaranteed customer service[1]. Our automated system ensures you're well taken care of without needing to worry about appointment details[1].

For a superior experience and to book your next service, visit our website or call our support team.

Question 64

How do you manage emergency service requests?

Accepted Answer

Summers Plumbing Heating & Cooling handles emergency service requests with exceptional efficiency and dedication. Our team is available 24/7 to address any urgent heating, cooling, or plumbing issues, ensuring safety and comfort for our clients. Whether it's a sudden breakdown in the coldest winter nights or an unexpected plumbing emergency, our licensed professionals are ready to deliver prompt service[0].

Supplying over four decades of service, we boast a strong reputation for responding promptly and efficiently to emergencies[1]. As one satisfied customer, Randall H., expressed, "Zach [our technician] was fast getting here... A plus for Summers!"[2].

Contact us at any time and see how we can resolve your emergencies swiftly and efficiently.

Summers Plumbing Heating & Cooling

Sewer Line

How Much Does Trenchless Sewer Line Replacement Cost on Average?

How much does it cost to have your main sewer line cleaned?

How much does it cost to unclog a main sewer line professionally?

How often should a sewer line inspection be performed?

What Is a Sewer Line Cleanout and Why Is It Important?

Miscellaneous

How does your company engage with the local community?

What awards has your company received?

Garbage Disposal

Can I install a garbage disposal myself without hiring a plumber?

How much does it cost to have a garbage disposal fixed?

How much does it cost to replace a garbage disposal?

What should I do if my garbage disposal is humming but not working?

What should I do if my garbage disposal is leaking from the bottom?

Well-Drilling

Can you test my water quality once the well is drilled?

Do you offer emergency services if my well stops working

How deep will my well need to be in the Peru, IN area?

How long does the well-drilling process usually take?

What factors affect the cost of drilling a well in Peru, IN?

Service Excellence

Are your technicians licensed and insured?

Can I get an estimated arrival time for my service appointment?

How do you ensure that your technicians adhere to professional standards?

How do you ensure the quality of your work?

How do you handle scheduling and appointments?

How do you manage emergency service requests?

What happens if a technician is running late?

What is your policy on rescheduling or canceling appointments?

What kind of training do your employees receive?

What measures do you take to ensure punctuality?

Insulation Services

How much does attic insulation installation typically cost?

How much does attic insulation removal cost on average?

How much does crawl space insulation repair typically cost?

How much does it cost to replace attic insulation professionally?

How much does spray foam insulation cost per square foot?

Sump Pump

How much does it cost to install a sump pump professionally?

How much does sump pump installation typically cost for homeowners?

How much does sump pump maintenance typically cost for homeowners?

How much does sump pump repair typically cost for homeowners?

Emergency Plumbing Services

Can I fix a water leak myself or should I hire a professional?

How much does burst pipe repair typically cost for homeowners?

How much does professional drain cleaning cost on average?

What Is Considered a Plumbing Emergency That Needs Immediate Attention?

What Is the Best Way to Seal a Leaking Pipe Temporarily?

What Is Considered a Plumbing Emergency for Homeowners?

Drain Cleaning

How much does it cost to unclog a drain professionally?

How much does it cost to unclog your drain professionally?

How much does professional drain cleaning typically cost?

What Causes a Slow Shower Drain Without a Complete Clog?

What Is The Best Way To Unclog A Kitchen Sink Drain?

Gas Line

How much does a residential gas line inspection cost on average?

How much does gas line installation typically cost for homeowners?

How much does gas line leak repair typically cost for homeowners?

How much does gas line replacement typically cost for homeowners?

How much does it cost to install a new gas line for a home?

Backflow Prevention

How much does backflow testing cost for residential properties?

How much does it cost to replace a backflow preventer?

How often do backflow preventer valves need to be replaced?

How often does a backflow preventer need to be inspected?

Water Filtration

How much does a whole house water filtration system installation cost?

How much does it cost to fix a residential water filter?

How much does water filter installation typically cost for homeowners?

How often should I change my water filter for best performance?

How often should I perform water filtration system maintenance?

Leak Detection And Repair

How Can I Find a Water Leak Inside a Wall or Ceiling?

How Much Does Slab Leak Detection and Repair Cost for Homeowners?

How much does residential leak detection service typically cost?

What Is the Average Pipe Leak Repair Cost for Homeowners?

Can I Fix a Leaking Pipe Joint Without Replacing It Myself?