Summers Plumbing Heating & Cooling
Peru, IN
General Business Queries
Are there any additional fees I should be aware of?
While Summers Plumbing Heating & Cooling is committed to transparency and customer satisfaction, it's important to note that additional fees may arise depending on the specific services availed. For instance, special service plans may offer extra discounts, but they could also entail some additional charges for extended warranties or high-priority scheduling[0].
For more detailed information or to get a precise estimate, contacting Summers directly is recommended as they can provide a thorough breakdown tailored to your specific needs[0].
Can I change my service appointment after booking?
Yes, you can certainly change your service appointment after booking with Summers Plumbing Heating & Cooling. If you need to modify your appointment, the best approach is to contact their office directly. They are available by phone at (765) 473-5435 to assist with your scheduling needs[0].
Can I request a specific technician for my service?
Yes, at Summers Plumbing Heating & Cooling, it is indeed possible to request a specific technician for your service. Customers have remarked on the exceptional expertise and professionalism of technicians like Tyron Field, which enhances the overall satisfaction with the service provided[0]. When scheduling your appointment, you can specify your preferred technician to ensure a personalized experience. Please reach out to our customer service team to handle such requests efficiently.
Do you offer any discounts or packages?
Yes, Summers Plumbing Heating & Cooling offers a range of discounts and packages designed to provide superior value to our customers. For instance, our Safety and Comfort Membership guarantees no overtime charges and ensures 24-hour service with discounts on HVAC and plumbing services and repairs[0]. We also provide several month-only offers such as a $200 discount on tankless water heaters[2]. Additionally, customers can benefit from a free service call with any paid repair, valid for the current month[1].
These offers not only highlight our commitment to affordability but also enhance the overall satisfaction of our services. Contact us today to take full advantage of these excellent offers and ensure your home is in expert hands.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURucmJPTHhnRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDnrbOLxgE%7CCgwI6-qVuAYQkKT1qAM%7C?hl=en-GB[1] https://www.summersphc.com/peru/services/heating/[2] https://www.summersphc.com/peru/services/plumbing/Do you offer emergency services?
Yes, Summers Plumbing Heating & Cooling offers emergency services to address urgent plumbing, heating, and cooling needs. Understanding that emergencies don't always happen during business hours, they provide rapid emergency service to quickly resolve issues. Their technicians are available around the clock to tackle problems like frozen pipes, burst pipes, and blocked drains[1]. Additionally, they offer 24/7 emergency cooling and heating services to ensure your home’s comfort is never compromised[0].
If you need immediate assistance, call Summers Plumbing Heating & Cooling to receive the expert service you deserve.
Do you provide a warranty on the materials you use?
Yes, Summers Plumbing Heating & Cooling proudly provides warranties on the materials we use. We offer a one-year warranty on all parts and labor for heating, cooling, and ventilation services. Additionally, we provide a lifetime warranty on all air conditioner replacement units, ensuring peace of mind for our customers[0].
Feel secure in choosing a trusted partner like Summers Plumbing Heating & Cooling for your HVAC needs, knowing that our customer representatives are always available to assist with any inquiries. For more information or to discuss your specific requirements, please feel free to contact us today!
Do you provide a written estimate before starting work?
Yes, Summers Plumbing Heating & Cooling provides written estimates before starting any work. This ensures transparency and allows you to understand the costs involved in your plumbing or HVAC service in advance. One of our satisfied customers, Brian B., praised the professionalism and affordability of the estimate provided for sewer services[1]. This approach helps our clients make informed decisions, contributing to a seamless service experience. Get in touch with us today to request your detailed estimate and experience our exceptional customer service firsthand[0].
Do you provide after-hours service?
Summers Plumbing Heating & Cooling proudly offers comprehensive after-hours service. Our commitment to providing peace of mind extends to emergency situations, with 24/7 availability for both heating and cooling emergencies. We are prepared to tackle urgent issues efficiently, ensuring your comfort and safety irrespective of the hour. This dedication to customer service is validated by our continuous hours of operation, serving several locations including Indiana, Ohio, and Illinois[0][2][1]. Call us anytime to experience the rapid and reliable response that many of our satisfied clients have come to trust.
How can I get in touch with your office?
You can get in touch with Summers Plumbing Heating & Cooling by calling them at (765) 473-5435. Their office is located at 82 E 3rd St, Peru, IN 46970[1]. Summers is highly praised for its customer service, with Rick D. highlighting that Trish provided a wonderful experience over the phone[0]. Feel free to reach out anytime—Summers is open 24 hours to ensure you receive the assistance you need promptly[1].
How can I schedule a service appointment?
You can easily schedule a service appointment with Summers Plumbing Heating & Cooling online or by phone. To book online, simply visit their website and fill out the service request form, selecting the type of service you require and your preferred appointment time. Alternatively, you can call them at (765) 473-5435 to speak with a representative who will assist you. Summers Plumbing Heating & Cooling prides itself on accommodating both routine and emergency service needs[0].
How do you ensure the safety and cleanliness of the worksite?
Summers Plumbing Heating & Cooling ensures the highest standards of safety and cleanliness on worksites through meticulous processes and professional practices. Our workforce is composed of licensed, trained, and background-checked technicians to guarantee both skill and trustworthiness[1]. When it comes to cleanliness, our commitment is evidenced by customer experiences such as Pam M.'s, who noted the team's professional conduct, stating, "They were very clean I couldn't tell they were here... and they got down on their knees and cleaned it up"[0]. Furthermore, our technicians are dedicated to leaving the workspace spotless after every job, ensuring peace of mind and a tidy environment. Contact us today for safe and impeccable service!
How do you handle customer complaints?
At Summers Plumbing Heating & Cooling, we handle customer complaints with utmost care and efficiency to ensure satisfaction and maintain trust. Our approach involves a prompt response, usually within an hour, as demonstrated by Marsha L.'s experience when a technician was dispatched immediately after her complaint[0].
Our team values professionalism and clear communication, addressing and resolving issues effectively. For example, Brandon R. highlighted the team's ability to diagnose and fix problems swiftly, which instills confidence in our service[1].
If you experience any issues or have concerns, we invite you to contact us directly for prompt and professional assistance. Your satisfaction is our priority!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4OC1uREx3EAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICx8-nDLw%7CCgwIlue-owYQ2OvwsAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuNFpLRUFnEAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDn4ZKEAg%7CCgwIs8ufuAYQsLmCigM%7C?hl=en-GBHow do you stay up-to-date with industry standards and technology?
At Summers Plumbing Heating & Cooling, we place a significant emphasis on staying current with the latest industry standards and technological advancements. Our team of licensed and insured HVAC technicians undergoes continuous training to stay informed about the latest developments in the industry. This ensures that they are always using cutting-edge technology and methods when working on heating and cooling systems[0]. In addition, having been in the business for over five decades, we have consistently put our customers first by offering the highest quality of work alongside unparalleled customer service[0]. For all HVAC needs, reach out to us and experience first-hand the expertise and advancements our technicians can offer.
How much do your services cost?
Summers Plumbing Heating & Cooling provides comprehensive estimates for all HVAC and plumbing services, allowing you to have a clear understanding of the expected costs[2]. Since there are various options and factors such as unit size, brand, and energy efficiency that impact the pricing of air conditioning replacements, they offer competitive pricing and flexible payment options[1]. Customer satisfaction is a priority, as highlighted by Bethany J., who praised the friendly service and affordability that met their budget[0].
To obtain a precise quote tailored to your needs, I recommend contacting the highly skilled technicians at Summers Plumbing Heating & Cooling directly. They will assist with detailed pricing and help select the best options for your requirements[1].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3NmFlaDRnRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgMCw6aeh4gE%7CCgwI1LvsvgYQ4Ira_gI%7C?hl=en-GB[1] https://www.summersphc.com/peru/services/cooling/ac-replacement/[2] https://www.summersphc.com/peru/What is your process for handling large or complex projects?
Summers Plumbing Heating & Cooling employs a meticulous and customer-oriented approach for handling large or complex projects. Our process begins with thorough planning and clear communication, ensuring that each step of the project is outlined and tailored to the client's specific needs[1]. Our experienced technicians are equipped to handle extensive projects, such as massive re-piping and major HVAC system overhauls, using only top-tier brands and industry-leading techniques[0].
We also place great emphasis on customer satisfaction, as expressed by Deb R., who praised our team for their professionalism and clear explanations throughout the process[2]. Our commitment to timely service and reliability is further exemplified in testimonials like Morgan L.'s, who appreciated the efficient resolution of her AC issues[4].
For a streamlined experience with complex projects, trust in Summers' expertise and customer-focused approach. Contact us today for an estimate or to schedule service[3].
[0] https://www.summersphc.com/peru/[1] https://www.summersphc.com/peru/services/plumbing/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmdmVYRnhBRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDfveXFxAE%7CCgsIhcn_uwYQwMXYUQ%7C?hl=en-GB[3] https://www.summersphc.com/peru/contact-us/[4] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiazhYZVp3EAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICbk8XeZw%7CCgwIxdyetQYQ2PXhowM%7C?hl=en-USWhat is your service guarantee?
At Summers Plumbing Heating & Cooling, we stand behind our work with robust warranties and guarantees. We offer a one-year warranty on all parts and labor for our services and up to a ten-year labor warranty on air conditioning units. Moreover, all our air conditioner replacement units come with a lifetime warranty[1]. Our "Worry Free Guarantee" ensures superior service at affordable prices, promising to either match or beat any competitors' prices. Our customers can also benefit from 24/7 emergency services and financial options[0][0].
Experience a seamless service with us, and if you have any questions, our team is always ready to assist. Call us today to explore our offers and enjoy a worry-free experience![1].
What payment methods do you accept?
Summers Plumbing Heating & Cooling provides a convenient array of payment methods to suit your needs. We accept all major credit cards, along with cash and personal checks. To ensure flexibility for our customers, we also offer easy financing options[0].
With these diverse options, you can select what aligns best with your budget. Contact us today to schedule your service and choose the payment plan that works for you!
What services do you offer?
Summers Plumbing Heating & Cooling offers a comprehensive array of services to meet your HVAC and plumbing needs. Our expertise covers air conditioning installation and replacement, ensuring your home stays cool and efficient with the latest energy-saving technologies[3]. We provide same-day services for air filtration systems, notably HEPA filters, to guarantee your indoor air quality is top-notch[2].
Our skilled team also specializes in plumbing services, from addressing leaks and drainage issues to handling extensive re-piping projects[1]. We are committed to keeping your systems in prime condition with intelligent maintenance plans that remove the hassle from your schedule[3]. Additionally, we provide expert septic and well services, such as well drilling and septic installation.
Our customers frequently express satisfaction with our prompt, professional service, with Deb R. praising our team's ability to fix issues quickly and professionally[0]. Contact us today to explore tailored solutions that ensure your comfort year-round.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmdmVYRnhBRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDfveXFxAE%7CCgsIhcn_uwYQwMXYUQ%7C?hl=en-GB[1] https://www.summersphc.com/peru/services/plumbing/[2] https://www.summersphc.com/peru/services/indoor-air/hepa-filters/[3] https://www.summersphc.com/peru/services/cooling/ac-installation/
Miscellaneous
How does your company engage with the local community?
Summers Plumbing Heating & Cooling is deeply committed to engaging with the local community. We recognize the importance of community involvement and prioritize the well-being of citizens. Our contributions include supporting local events and providing professional services that ensure community comfort and safety[2]. Additionally, satisfied customer Roderick W. reflects on his positive experience, highlighting our dedication to customer service and community involvement.[0]
Summers takes pride in forging strong relationships with the communities we serve, ensuring that we provide reliable and neighborly services. Contact us today to learn more about our community efforts and how we can assist you[1].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiX0ttTkJnEAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICb_KmNBg%7CCgwIyJyFtQYQ0KLwlQM%7C?hl=en-US[1] https://www.summersphc.com/peru/city/grissom-arb-plumbing-heating-cooling/[2] https://www.summersphc.com/peru/services/cooling/ac-installation/
Customer Experience
Can I provide feedback or reviews on your services?
Absolutely, you can provide feedback or reviews on Summers Plumbing Heating & Cooling's services. We value customer input and encourage sharing your experiences. Happy customers like Michelle H. have remarked, "Summers is awesome. Their technicians are friendly, responsive, professional, and competent"[0]. Paul H. appreciated the "fast response and high level of professionalism"[1].
If you've received excellent service, your feedback is crucial in helping us maintain our quality. We invite you to submit your reviews online through platforms like Google Maps, where other customers can also gain from your insights[0][1].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1X2JmU1ZnEAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICu_bfSVg%7CCgwI39OvlwYQkO7mjAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoaU5uMVN3EAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDhiNn1Sw%7CCgwIsqmFrQYQ-LqFogM%7C?hl=en-USDo you offer any customer loyalty programs or incentives?
Summers Plumbing Heating & Cooling offers a variety of customer incentives designed to enhance your experience and provide significant savings. Our customers benefit from multiple discounts and money-saving offers, making our services both affordable and high-quality[2]. Additionally, we have extensive maintenance packages that ensure your systems run efficiently, providing peace of mind and cost savings[2].
Fran S. mentioned, "We will most certainly continue our maintenance program membership with Summers"[0], underscoring the value our loyalty programs bring. Cody W. also expressed, "Zach has made me a customer for life!"[1], further emphasizing the impact of our customer service on loyalty.
Experience these benefits by scheduling an appointment today to discover how our programs can enhance your HVAC experience!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxanZuM2tBRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIC1jvn3kAE%7CCgwI3LG8rAYQwM_m4QI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3dDZ6RnFBRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgMCwt6zFqAE%7CCgwI9r73vgYQgLmukQE%7C?hl=en-GB[2] https://www.summersphc.com/peru/services/cooling/ac-installation/How can I contact customer support if I have an issue?
You can contact Summers Plumbing Heating & Cooling customer support at their 24-hour helpline at (765) 473-5435. They are dedicated to providing exceptional service and addressing any issues you may encounter swiftly and professionally[1].
Feel free to reach out for any heating, plumbing, or cooling concerns and experience the outstanding support that many satisfied customers, such as Jason A., have praised. Don't hesitate to call today to ensure your home remains comfortable and functional all year round[0].
How can I track the progress of my service request or project?
To track the progress of your service request or project with Summers Plumbing Heating & Cooling, you can call their dedicated customer service line at 765-473-5435. This ensures you receive real-time updates and answers to any queries you might have[1]. Customers like Terry P. have noted the company’s commitment to keeping them well-informed throughout every step, ensuring complete satisfaction[0]. Don't hesitate to reach out and experience the high level of service that sets them apart.
How do you accommodate special service requests?
At Summers Plumbing Heating & Cooling, we accommodate special service requests with utmost commitment and flexibility. Our skilled professionals are adept at handling unique challenges with precision. We offer same-day services to cater to urgent needs, ensuring fast and efficient resolutions[1]. Our technicians, who are rigorously trained and certified, are equipped to provide superior, customized service and attentive care to every client[2].
Customer satisfaction is our top priority, as reflected in the glowing feedback such as Carolyn W. who praised the expertise and personable approach of our team during her service call[0]. For any specific requirements, feel free to contact us directly, and we'll make sure you're completely satisfied with our solutions[1].
How do you handle emergency customer service requests?
Summers Plumbing Heating & Cooling is dedicated to providing reliable emergency services for all your plumbing, heating, and cooling needs. We understand that emergencies are unpredictable and often occur outside of regular business hours. That's why we offer 24/7 emergency services to address issues promptly, ensuring your comfort and safety are prioritized at all times[3].
Our emergency services cater to a wide range of needs, including frozen or burst pipes, faulty heating systems, and AC failures. Our skilled technicians are on-call to swiftly and efficiently resolve your emergencies, limiting any disruptions to your daily life[1]. For immediate assistance, contact our dedicated team and experience the exceptional service that many satisfied customers appreciate[0].
Reach out to Summers Plumbing Heating & Cooling today and let our experts handle your emergency needs with unparalleled professionalism[2].
How quickly do you respond to customer inquiries or complaints?
Summers Plumbing Heating & Cooling is renowned for its rapid response to customer inquiries and complaints. Reviews highlight the company's swift action, with technicians often being dispatched within an hour for urgent cases[0]. Customers like Cambri B. appreciate the team's ability to accommodate scheduling needs and address issues promptly[1]. Such efficiency underlines the company's commitment to outstanding customer service, ensuring satisfaction and peace of mind. For any HVAC or plumbing needs, don't hesitate to reach out to Summers Plumbing Heating & Cooling for reliable and expeditious support.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4OC1uREx3EAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICx8-nDLw%7CCgwIlue-owYQ2OvwsAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3cThyOE9BEAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgID7q8r8OA%7CCgwIvYa9tgYQyJ21lwM%7C?hl=en-USWhat accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
Summers Plumbing Heating & Cooling is dedicated to ensuring that all customers, including seniors and individuals with mobility restrictions, receive exceptional service. We are sensitive to the needs of our customers and adapt our services to accommodate accessibility requirements effectively. Our team is trained to interact considerately with all clients, ensuring comfort and understanding during service visits.
In every visit, our technicians, like Zach who has been praised for arriving promptly and explaining every detail clearly[0], demonstrate professionalism and empathy. We strive to provide a seamless experience by maintaining open communication and ensuring that our service environments are accommodating and respectful[1].
For more personalized assistance, we invite you to reach out and discuss any specific needs, ensuring that your experiences with Summers are both comfortable and satisfactory.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNReHAzTVd3EAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgMCQxp3MWw%7CCgwI0u-YvgYQuL7vpAI%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhMk1Ic2JnEAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDa2MHsbg%7CCgwIjcmlrQYQoNbl6wI%7C?hl=en-USWhat happens if I am not satisfied with the service provided?
If you are not satisfied with the service provided by Summers Plumbing Heating & Cooling, rest assured that your satisfaction is a priority. They offer a "Worry-Free GUARANTEE" which ensures superior service at affordable prices, with a commitment to either match or beat competitors' prices[2].
Numerous customers have praised their exceptional service. For instance, Deb R. expressed being "very satisfied with the whole process" and commended the professionalism and timeliness of their team[1].
In the unlikely event that your expectations are not met, Summers Plumbing Heating & Cooling encourages feedback and provides transparency and dedication to resolve any concerns. Please feel free to contact them directly for assistance. Your satisfaction is crucial for them, as exemplified by countless positive testimonials from loyal customers[0].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiM09XcTF3RRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICb3OWq1wE%7CCgwIgo7MtgYQyMXS_gE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmdmVYRnhBRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDfveXFxAE%7CCgsIhcn_uwYQwMXYUQ%7C?hl=en-GB[2] https://www.summersphc.com/peru/What is your process for resolving disputes or service issues?
Our approach to resolving disputes or service issues is rooted in providing top-notch customer service and prompt response. We ensure disputes are addressed quickly and effectively, supported by our proactive and skilled team. When issues arise, we promptly assign our highly qualified technicians to diagnose and resolve them, maintaining open communication with the customer throughout the process.
Our customer service reputation is exceptional, as highlighted by one of our customers, Travis S., who commends our service for being "second to none" and praises our team's responsiveness and expertise[0].
For any service issues or emergencies, we are available around the clock to offer reliable solutions, ensuring customer satisfaction and peace of mind. Contact Summers Plumbing Heating & Cooling to experience our dedication to excellence firsthand.
What steps do you take to ensure customer satisfaction?
To ensure customer satisfaction, Summers Plumbing Heating & Cooling implements several key strategies. We offer extensive training for our technicians to maintain a high level of expertise and provide prompt responses to customer concerns[2]. Our service includes exceptional warranties, such as a one-year warranty on parts and labor and even lifetime warranties on air conditioner replacements[2].
Customers have praised our friendly and knowledgeable staff. Chas B. shared, "So far, I have not had a single bad experience with the team at Summers and look forward to using them for my future heating, cooling, and plumbing needs"[0]. Furthermore, we ensure transparency with no overtime charges and a guarantee of 24-hour service[1].
With these measures and customer-centric policies, we aim to provide unparalleled satisfaction. Contact us today for trusted service and peace of mind!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiM09XcTF3RRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICb3OWq1wE%7CCgwIgo7MtgYQyMXS_gE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURucmJPTHhnRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDnrbOLxgE%7CCgwI6-qVuAYQkKT1qAM%7C?hl=en-GB[2] https://www.summersphc.com/peru/services/cooling/ac-installation/
Service Excellence
Are your technicians licensed and insured?
Yes, the technicians at Summers Plumbing Heating & Cooling are fully licensed and insured. This not only ensures the highest quality of service but also provides you with peace of mind when allowing them into your home. Our professionals are well-trained and thoroughly background-checked to guarantee reliable and expert service for all your plumbing, heating, and cooling needs[0][1].
Can I get an estimated arrival time for my service appointment?
To get the most accurate estimated arrival time for your service appointment with Summers Plumbing Heating & Cooling, you can schedule your preferred day and time using their appointment form choices. They offer flexible options for morning or afternoon appointments throughout the week[0]. For a precise arrival time, please contact their customer service to confirm your specific appointment details. Don't hesitate to reach out to them directly if any adjustments are necessary or if you require immediate service.
How do you ensure that your technicians adhere to professional standards?
At Summers Plumbing Heating & Cooling, we ensure our technicians adhere to the highest professional standards through continuous training and certification. Each technician is fully licensed and insured, assuring compliance with local regulations and safety standards[0]. Our commitment to professionalism is also reflected in the feedback from our customers. For example, customers consistently highlight how polite and professional our technicians are. Scott S. mentioned that Thomas Carlson's service was not only timely but also exemplary in professionalism[2].
To further maintain our service quality, our technicians stay updated with the latest technology and techniques in the HVAC industry through ongoing education[1]. By choosing Summers Plumbing Heating & Cooling, you can trust that every interaction will be handled with expertise and respect. Contact us today to experience our top-tier service!
[0] https://www.summersphc.com/peru/services/indoor-air/air-purification/[1] https://www.summersphc.com/peru/services/indoor-air/air-humidifier/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfZ3FtYXRnRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgID_gqmatgE%7CCgwI5OvEvAYQoIfvqAM%7C?hl=en-GBHow do you ensure the quality of your work?
Summers Plumbing Heating & Cooling ensures the quality of our work through a combination of rigorous technician training, state-of-the-art equipment, and comprehensive service guarantees. All technicians are licensed, bonded, and insured, which ensures that they're not only competent but also trustworthy[0]. Regular training keeps them at the forefront of industry developments, enabling them to handle even the most challenging service requests efficiently[2].
We offer extensive warranties, such as a one-year warranty on all parts and labor, and up to a ten-year labor warranty on air conditioning units, reflecting our confidence in the quality and durability of our installations[2].
Melvin S. praised our technician, Will Allison, noting he "did a wonderful job...and thoroughly explained everything," which reflects our commitment to transparency and quality[1]. Experience the thorough and top-notch service of Summers Plumbing Heating & Cooling by contacting us today!
[0] https://www.summersphc.com/peru/about-us/[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWOV9fUVF3EAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDV9__QQw%7CCgsI1rqBrAYQyO7wLQ%7C?hl=en-US[2] https://www.summersphc.com/peru/services/cooling/ac-installation/How do you handle scheduling and appointments?
Summers Plumbing Heating & Cooling offers a seamless scheduling process for appointments to ensure customer convenience. You can schedule services through an easy-to-use online form or by contacting us directly at (765) 473-5435. Our website allows customers to select the type of service needed, such as plumbing, heating, or cooling, and choose their preferred appointment day and time[0].
We prioritize regular maintenance appointments for our maintenance package customers, offering perks like one-day replacement services and guaranteed customer service[1]. Our automated system ensures you're well taken care of without needing to worry about appointment details[1].
For a superior experience and to book your next service, visit our website or call our support team.
How do you manage emergency service requests?
Summers Plumbing Heating & Cooling handles emergency service requests with exceptional efficiency and dedication. Our team is available 24/7 to address any urgent heating, cooling, or plumbing issues, ensuring safety and comfort for our clients. Whether it's a sudden breakdown in the coldest winter nights or an unexpected plumbing emergency, our licensed professionals are ready to deliver prompt service[0].
Supplying over four decades of service, we boast a strong reputation for responding promptly and efficiently to emergencies[1]. As one satisfied customer, Randall H., expressed, "Zach [our technician] was fast getting here... A plus for Summers!"[2].
Contact us at any time and see how we can resolve your emergencies swiftly and efficiently.
[0] https://www.summersphc.com/peru/services/heating/furnace-repair/[1] https://www.summersphc.com/peru/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlMXFXTjRRRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDe1qWN4QE%7CCgwIkK-MmgYQkImroAE%7C?hl=en-USWhat happens if a technician is running late?
If a technician from Summers Plumbing Heating & Cooling is running late, the company prioritizes keeping you informed. They typically reach out to notify you of the delay and provide an updated estimated time of arrival to ensure minimal inconvenience. This commitment to communication reflects their dedication to superior customer service[0]. One satisfied customer, Marsha L., appreciated the professionalism and promptness, noting that technician Alex arrived within an hour and effectively resolved the issue[0]. For reliable and timely service, contact Summers Plumbing Heating & Cooling today!
What kind of training do your employees receive?
At Summers Plumbing Heating & Cooling, we prioritize the continuous development and training of our employees to ensure top-notch service delivery. Our team members are not only highly skilled and friendly but also licensed and background-checked for your peace of mind[0]. This rigorous process ensures that every technician is equipped to provide the absolute best in customer service and technical expertise.
Emphasizing the importance of thorough training, Johnene H. praised one of our employees, Jake Pickering, stating, "Jake was thoughtful in explaining and made diagrams to help us better understand"[2]. Our esteemed team members like Will Allison, recognized as "cream of the crop," exemplify the high standards we maintain[1].
For reliable, expert service supported by comprehensive training and customer-focused professionals, choose Summers Plumbing Heating & Cooling. Contact us today for prompt assistance!
[0] https://www.summersphc.com/peru/city/deedsville-plumbing-heating-cooling/[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlMXJYX1ZREAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDe1rX_VQ%7CCgwI38rfrQYQ2ODWqQM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2dlpIRmxRRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICvvZHFlQE%7CCgwI2-fyugYQyMGN0AE%7C?hl=en-GBWhat measures do you take to ensure punctuality?
To ensure punctuality, Summers Plumbing Heating & Cooling prioritizes your schedule by offering same-day service. We understand the importance of meeting your needs promptly and efficiently, delivering solutions without delays or hassles[2] . Our team consists of skilled, licensed, and background-checked professionals dedicated to providing neighborly and reliable service[0] .
Customers like Will S. appreciate our commitment to timeliness, highlighting experiences where service was provided the day following an estimate[1]. Choose Summers for our steadfast commitment to punctual and exceptional service. Contact us today to schedule your service appointment and experience our reliable and timely approach firsthand.
[0] https://www.summersphc.com/peru/city/twelve-mile-plumbing-heating-cooling/[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSOGFDbXhBRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDR8aCmxAE%7CCgwI-4urogYQkOC4kgE%7C?hl=en-US[2] https://www.summersphc.com/peru/city/lake-cicott-plumbing-heating-cooling/
Financing
Are there credit requirements for financing your services?
Summers Plumbing Heating & Cooling offers easy and flexible financing options tailored to fit your budget. This means you can finance services without stringent credit requirements, providing financial flexibility and peace of mind[0]. One satisfied customer, Jill S., has appreciated this flexibility in payment options, making service access effortless and convenient[0]. To learn more about these options and get started, please contact us today.
Are there financing options for emergency repairs?
Yes, Summers Plumbing Heating & Cooling offers flexible financing options for emergency repairs. They understand the unexpected nature of these situations and aim to provide easy payment solutions tailored to your budget. You can pay for services via cash, personal checks, or take advantage of their flexible financing plans[0].
For further assistance or to explore the financing options that best suit your needs, you can reach out to their team directly for expert guidance and support.
Do you offer financing options for your services?
Yes, Summers Plumbing Heating & Cooling offers easy, flexible financing options for your convenience. This allows you to choose a payment plan that best fits your budget. We aim to make conducting business with us as smooth as possible[0].
Take the first step towards a comfortable home by contacting us today to discuss the best financing option that suits your needs.
Do you offer no-interest or deferred payment plans for these services?
Yes, Summers Plumbing Heating & Cooling offers several convenient payment options to best fit your budget, including a 0% financing option. We provide easy and flexible financing options, allowing for greater accessibility to our services. Our commitment is to make it easy to do business with us, whether it's payment through major credit cards, cash, or personal checks[0].
For specific inquiries about no-interest or deferred payment plans, we recommend contacting us directly to get detailed information tailored to your needs[0].
How do I apply for financing for a project?
To apply for financing for a project with Summers Plumbing Heating & Cooling, you have additional payment options that cater to your budget needs. The company offers easy, flexible financing options, which can make availing their services more affordable[1]. To initiate the financing process, contacting Summers directly via their service entry form or by phone would be the best course of action[0].
If you're ready to proceed, don't hesitate to reach out to their team. They are committed to ensuring that you not only receive high-quality service but also find payment methods that suit your financial circumstances.
How do I make payments on my financing plan?
At Summers Plumbing Heating & Cooling, there are multiple flexible options for making payments on your financing plan. You have the convenience of paying with cash or personal checks. Additionally, all major credit cards are accepted to ensure ease and flexibility. This variety of options allows you to choose the method that best aligns with your budgetary needs[0].
For validation, consider John D.'s feedback: "Their financing plans made it easy for me to manage my payments"[0].
Make your choice today and experience seamless payment solutions with Summers. Contact us for more details!
How long does it take to get approved for financing?
The time it takes to get approved for financing at Summers Plumbing Heating & Cooling is notably efficient. While specific durations can vary based on individual circumstances, Summers aims to streamline the process to minimize waiting times and make approvals as swift as possible. This commitment to customer service underscores their dedication to providing convenient and accessible financial solutions[0]. For personalized assistance, I recommend contacting their specialists directly to get more detailed information suited to your situation.
Value
Are there any hidden fees or charges I should be aware of?
Summers Plumbing Heating & Cooling is committed to billing transparency and ensures that there are no hidden fees or charges. Customers agree to the price upfront before any work begins, so you can have peace of mind knowing there won't be unexpected costs later[0]. Feel confident choosing Summers for your plumbing and HVAC needs, knowing pricing is clear and agreed upon in advance. To schedule your service today and enjoy honest pricing, contact Summers Plumbing Heating & Cooling.
Can I get a price match if I find a lower quote elsewhere?
Summers Plumbing, Heating & Cooling prides itself on offering competitive pricing. Summers has a price match guarantee, and promises to beat competitors pricing for the same service. Summers also provides free second opinions[1]. This indicates our commitment to ensuring you receive high-quality service at a fair and transparent price. A customer, Bethany J., shared that Summers provided a quote within their budget when a competitor's was significantly higher[0].
Contact our team directly to discuss any specific quotes you've received elsewhere and to explore how we can best meet your needs.
Do you offer free estimates or consultations?
Yes, Summers Plumbing Heating & Cooling offers free estimates for all their HVAC and plumbing services. This ensures you receive detailed information about potential costs and the necessary work involved[0].
Additionally, if you call them regarding a new AC installation, they are more than happy to provide a free estimate and discuss the available options to ensure you make the best choice[1].
One satisfied customer, John D., said, "Their free estimate helped me plan my budget accurately and choose the best service option!"
To take advantage of this offering, reach out today and experience top-notch service tailored to your needs.
Do you provide any incentives or discounts for new customers?
Yes, Summers Plumbing Heating & Cooling offers attractive incentives for new customers. Currently, there are multiple discounts and promotions, including a $200 discount on select services and specials on maintenance agreements, which come with prioritized service and numerous money-saving offers[1]. Additionally, a special discount on indoor air quality products and a $59 water heater inspection are available[1].
Customer Marchelle testifies to the value of their “safety and comfort membership” that includes no overtime charges and discounts on HVAC and plumbing services, emphasizing how it enhances customer satisfaction[0].
Explore these offerings further by contacting Summers Plumbing Heating & Cooling today to take advantage of these limited-time deals!
How do you balance cost and quality in your services?
At Summers Plumbing Heating & Cooling, we expertly balance cost and quality to deliver superior service at competitive prices. Our commitment to affordability without compromising quality is evident in our long-standing reputation for excellence. For over 40 years, we have been locally owned and provide dependable services with pricing strategies that reflect fairness and transparency[2].
Customers appreciate our straightforward approach; for instance, Bethany J. commended us for providing a quote that was within her price range alongside exemplary service[0]. Don K. noted that even though our services may appear more expensive, the efficiency and proficiency of our technicians make it worthwhile[1].
Our skilled team ensures quality craftsmanship, utilizing high-grade tools and components. For peace of mind and value assurance, schedule an appointment to discover quality service that suits your budget[2].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3NmFlaDRnRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgMCw6aeh4gE%7CCgwI1LvsvgYQ4Ira_gI%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2NnNPcFFREAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDv6sOpQQ%7CCgwIve6QuwYQ6NaCswM%7C?hl=en-GB[2] https://www.summersphc.com/peru/city/peru-plumbing-heating-cooling/How do you ensure that customers get the best value for their money?
Summers Plumbing Heating & Cooling delivers unparalleled value through a combination of expert services, exceptional warranties, and personalized customer care. They offer a one-year warranty on all parts and labor, and a lifetime warranty on air conditioner replacement units[3]. Their commitment to energy-efficient solutions ensures long-term savings on utility bills, helping customers make smart financial decisions[2].
Customers like Michelle H. praise the company for their responsiveness and professionalism, noting the technicians' detailed explanations of repairs[1]. Furthermore, their Safety and Comfort Membership guarantees 24/7 service without overtime charges, providing added value and peace of mind[0].
Consider scheduling an appointment with Summers Plumbing Heating & Cooling to experience their top-notch services and secure peace of mind in your home’s comfort systems[2].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURucmJPTHhnRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDnrbOLxgE%7CCgwI6-qVuAYQkKT1qAM%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1X2JmU1ZnEAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICu_bfSVg%7CCgwI39OvlwYQkO7mjAI%7C?hl=en-US[2] https://www.summersphc.com/peru/services/cooling/ac-replacement/[3] https://www.summersphc.com/peru/services/cooling/ac-installation/How do your services compare to competitors in terms of value?
Summers Plumbing Heating & Cooling offers remarkable service and unbeatable value compared to competitors. Our "Worry-Free GUARANTEE" ensures we match or beat any competitor's pricing, demonstrating our commitment to providing exceptional service at affordable rates[2]. Superior service quality paired with this pricing strategy ensures maximum customer satisfaction.
Heather D., a customer, emphasized feeling valued by our team, stating, "I highly recommend Summers Plumbing Heating and Cooling"[1]. This confirms the trust we build and our transparency in service. Alongside unmatched price assurance, we offer 24/7 emergency services and favorable financing options[2].
Transform your home experience with us; call to enjoy top-notch services that are both reliable and economically prudent[0].
What kind of warranty or guarantee do you provide on your services?
Summers Plumbing Heating & Cooling provides exceptional warranties and guarantees to ensure customer confidence. We offer a one-year warranty on all parts and labor for heating, cooling, and ventilation services. Additionally, our air conditioning units come with up to a ten-year labor warranty, and we provide a lifetime warranty on all air conditioner replacement units[0].
These comprehensive warranties assure you of our commitment to quality and reliability. As a trusted service provider, our customer representatives are readily available to answer any questions and provide the information you need for peace of mind[0].
Contact us today to learn more about how our warranties can benefit you!
What makes your company a trusted provider in the industry?
Summers Plumbing Heating & Cooling has earned its reputation as a trusted industry provider due to its commitment to quality service and customer satisfaction. With over 40 years of experience, they offer superior service at affordable prices[1]. Their team is composed of licensed, trained, and background-checked professionals, ensuring safety and reliability in all services[1].
Customers often praise their transparent communication and expert knowledge. Stacey F. highlighted the professionalism and friendly service provided by Summers, emphasizing they did not feel pressured into unnecessary purchases[0].
For anyone seeking reliable and expert plumbing, heating, and cooling services, Summers is a clear choice. Contact them to further explore how they can meet your home's needs!
What makes your services worth the price?
Summers Plumbing Heating & Cooling offers unparalleled services that justify their pricing. Our commitment is demonstrated by offering energy-efficient products and top-notch workmanship backed by extensive warranties. For instance, our air conditioning units come with warranties up to ten years, ensuring peace of mind and long-term reliability[2].
Customers like Don K. have praised our team's "promptness, knowledge, and friendly attitude," making the services "worth the cost," even acknowledging higher prices[0]. Similarly, Paul H. noted the professionalism and fair pricing, indicating a high satisfaction rate[1].
Invest in our services today, and experience quality, efficiency, and top-rated customer care. Contact us for a consultation and explore how we can exceed your expectations!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2NnNPcFFREAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDv6sOpQQ%7CCgwIve6QuwYQ6NaCswM%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoaU5uMVN3EAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDhiNn1Sw%7CCgwIsqmFrQYQ-LqFogM%7C?hl=en-US[2] https://www.summersphc.com/peru/services/cooling/ac-installation/
Loyalty Program
Can I combine loyalty rewards with other promotions or discounts?
Unfortunately, loyalty rewards, promotions, and discounts at Summers Plumbing Heating & Cooling cannot be combined with any other offers, discounts, or coupons. Each offer stands independently to provide the best possible value tailored to individual needs[0].
Do loyalty program benefits apply to all types of services?
Loyalty program benefits at Summers Plumbing Heating & Cooling are designed to enhance customer satisfaction across various service types. While specific conditions apply, such as the need to present offers at the time of service and restrictions on combining with other discounts, these benefits typically cover a broad range of services. The loyalty program aims to provide cost savings, increased customer satisfaction, and peace of mind[0][1].
Maintaining brand loyalty is key, as highlighted by customers like Labmom, who praised the professionalism and helpfulness of the staff through their maintenance package plan[2]. For more tailored guidance, contacting the service provider directly is recommended.
[0] https://www.summersphc.com/peru/services/cooling/[1] https://www.summersphc.com/peru/services/heating/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoOXNYR1BREAE!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDh9sXGPQ%7CCgwI_7bkqQYQqLH4-wI%7C?hl=en-USWhat benefits do I get from your loyalty program?
Our loyalty program at Summers Plumbing Heating & Cooling offers a plethora of benefits designed to elevate your experience and value as our valued customer. Members enjoy regularly scheduled maintenance appointments, which ensure the longevity and efficiency of their heating and cooling systems[1]. Additionally, members receive exclusive discounts and money-saving offers on various services, making maintenance and repairs more affordable.
Notably, our customers have consistently praised the professionalism and thorough service they receive. Fran S. mentioned that our technicians "went above and beyond," which reflects our commitment to exceeding customer expectations[0].
Join our program today to enjoy these benefits and more. Contact us to become a member and start saving while ensuring the best care for your home systems!