What steps do you take to ensure customer satisfaction?
To ensure customer satisfaction, Summers Plumbing Heating & Cooling implements several key strategies. We offer extensive training for our technicians to maintain a high level of expertise and provide prompt responses to customer concerns[2]. Our service includes exceptional warranties, such as a one-year warranty on parts and labor and even lifetime warranties on air conditioner replacements[2].
Customers have praised our friendly and knowledgeable staff. Chas B. shared, "So far, I have not had a single bad experience with the team at Summers and look forward to using them for my future heating, cooling, and plumbing needs"[0]. Furthermore, we ensure transparency with no overtime charges and a guarantee of 24-hour service[1].
With these measures and customer-centric policies, we aim to provide unparalleled satisfaction. Contact us today for trusted service and peace of mind!
Sources
- [0]https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiM09XcTF3RRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgICb3OWq1wE%7CCgwIgo7MtgYQyMXS_gE%7C?hl=en-US
- [1]https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURucmJPTHhnRRAB!2m1!1s0x0:0x7fe9f20a5bd189c1!3m1!1s2@1:CIHM0ogKEICAgIDnrbOLxgE%7CCgwI6-qVuAYQkKT1qAM%7C?hl=en-GB
- [2]https://www.summersphc.com/peru/services/cooling/ac-installation/